Terms & Conditions

Terms & Conditions
Last Updated: August 10, 2026

Welcome to Lightwork Lounge. These Terms & Conditions (“Terms”) govern your use of the Lightwork Lounge website and your purchase or use of products, memberships, appointments, classes, events, ceremonies, workshops, programs, and other services offered by or through Lightwork Lounge.

By accessing our website, making a purchase, registering for an event, booking an appointment, enrolling in a membership, or otherwise using our services, you acknowledge that you have read, understand, and agree to these Terms.

If you do not agree with these Terms, please do not use the website or purchase our services.

1. About Lightwork Lounge
Lightwork Lounge is a holistic healing, spiritual development, wellness, education, community, and retail center located in Surprise, Arizona.
Our offerings may include spiritual development classes, meditation, intuitive development, psychic or mediumship services, energy-based practices, hypnosis-related services, wellness experiences, ceremonies, yoga, massage, sound experiences, spiritual products, community events, and other educational or experiential offerings.
Specific services may be provided directly by Lightwork Lounge or by independent practitioners, instructors, facilitators, vendors, or guest providers.

2. Holistic, Spiritual & Educational Disclaimer
Unless expressly stated otherwise, Lightwork Lounge's spiritual, intuitive, energetic, metaphysical, and educational services are intended for personal growth, spiritual exploration, education, relaxation, and entertainment purposes.
These services are not intended to diagnose, treat, cure, or prevent any medical or mental-health condition and are not a substitute for care from a licensed physician, mental-health professional, attorney, financial professional, or other appropriately licensed provider.
You are responsible for determining whether a particular service, class, event, or activity is appropriate for you.
Never disregard professional medical or mental-health advice or delay seeking appropriate professional care because of information received through Lightwork Lounge.

3. Intuitive, Psychic & Mediumship Services
Psychic, intuitive, mediumship, tarot, oracle, Akashic, astrology, numerology, spiritual guidance, and similar services involve interpretation and personal or spiritual exploration.
Lightwork Lounge does not guarantee the accuracy, outcome, prediction, interpretation, or specific result of any reading or spiritual service.
Information received during these services should not be treated as a substitute for professional medical, legal, financial, psychological, or other licensed professional advice.
You remain responsible for your own decisions and actions.

4. Energy & Holistic Services
Experiences described using terms such as energy healing, Reiki, frequency healing, chakra balancing, sound healing, spiritual clearing, crystal healing, or similar terminology are complementary or spiritual wellness practices.
Individual experiences and results vary, and no particular physical, emotional, spiritual, financial, or other outcome is guaranteed.

5. Appointments & Private Services
Appointments must be booked according to the scheduling procedures provided by Lightwork Lounge or the applicable practitioner.
Some appointments may require advance payment.
Separate intake forms, informed-consent forms, waivers, or service-specific agreements may be required before participating in certain services. Those documents are incorporated into these Terms where applicable.
Failure to complete required documentation may result in the appointment being delayed, rescheduled, or declined.

6. Classes, Events, Ceremonies & Workshops
Registration may be required for classes, workshops, ceremonies, special events, and other experiences.
Space may be limited and registration does not guarantee admission if required payment, documentation, or eligibility requirements have not been completed.
Lightwork Lounge reserves the right to reasonably modify schedules, instructors, facilitators, activities, locations, or program details when necessary.
Some experiences may have age requirements or other participation requirements.

7. Refunds, Cancellations & Rescheduling
Unless otherwise specifically stated at the time of purchase, all ticket and event sales are final and non-refundable.
If you cannot attend, Lightwork Lounge may, at its discretion and with sufficient advance notice, offer a one-time credit toward another qualifying offering with the same provider, subject to availability.
No-shows and missed events are not eligible for refunds or credits unless otherwise required by law.
If Lightwork Lounge cancels an event and does not provide a replacement date, the amount paid for the cancelled event will be refunded.
If an event is rescheduled, registrations will generally transfer to the new date. If you cannot attend the rescheduled date, you may request a refund according to the instructions provided with the rescheduling notice.
Additional terms are contained in our Refund, Cancellation & Rescheduling Policy, which is incorporated into these Terms.

8. Membership Terms
Lightwork Lounge offers free and paid membership options with benefits determined by the membership tier selected.
Membership benefits may include access to designated spaces, classes, events, ceremonies, discounts, guest passes, digital reports, wellness experiences, member programming, private online communities, and other benefits described with the applicable membership.
Paid Membership Cancellation
Paid memberships require at least 30 days' written notice to cancel.
Submitting a cancellation request does not immediately terminate the membership. Any membership payment that becomes due during the applicable 30-day notice period remains due, and membership benefits remain available through the effective cancellation date.
Membership fees already paid are non-refundable and non-transferable.
Failure to use membership benefits does not entitle a member to a refund, partial refund, rollover, or credit unless specifically stated otherwise.
Lightwork Lounge may require members to affirmatively acknowledge the 30-day cancellation requirement during enrollment.

9. All Access Membership
The Lightwork Lounge All Access Pass includes access to regularly scheduled classes, events, ceremonies, workshops, and group experiences produced by Lightwork Lounge, subject to capacity, scheduling, registration requirements, and specifically stated exclusions.
Unless expressly included, All Access does not automatically include:

• Private or 1:1 appointments or services

• Certification or professional-training programs

• Retreats or travel experiences

• Outside presenters or independently produced events

• Products or merchandise

• Special ticketed experiences specifically designated as excluded

• Services requiring separate practitioner payment

All Access members may receive priority registration for certain programs; however, membership does not guarantee admission after an offering reaches capacity.

10. Membership Benefits & Program Changes
Lightwork Lounge may periodically add, remove, replace, reschedule, or modify membership benefits, programming, operating hours, equipment availability, classes, events, or other offerings as the Lounge evolves.
We will make reasonable efforts to preserve the overall nature and value of the applicable membership tier.
Temporary unavailability of a particular benefit, class, practitioner, piece of equipment, or program does not automatically entitle a member to a refund.

11. Guest Passes
Guest passes are subject to the terms of the applicable membership.
Guests may be required to complete waivers, consent forms, or other documentation before participating.
Guest passes have no cash value and may not be sold or exchanged for cash.
Members are responsible for ensuring their guests comply with Lightwork Lounge policies while participating in Lounge activities.

12. Independent Practitioners & Providers
Certain practitioners, instructors, therapists, healers, readers, facilitators, vendors, and other professionals operating at or through Lightwork Lounge may be independent businesses or independent contractors rather than employees of Lightwork Lounge.
Independent providers may establish additional policies, consent requirements, professional terms, scheduling rules, or cancellation requirements for their services.
Where permitted by law, each independent provider is responsible for the professional services they personally provide.

13. Assumption of Responsibility
Participation in wellness, movement, meditation, breathwork, sound, energy, spiritual, yoga, massage, hypnosis, and similar experiences is voluntary.
Some activities may involve physical movement, emotional reflection, relaxation, altered states of focused attention, sensory experiences, or other individual responses.
You are responsible for communicating relevant limitations to the appropriate provider and deciding whether participation is appropriate for you.
Where required, separate informed-consent forms or liability waivers may apply.

14. No Guarantee of Results
Personal, spiritual, emotional, educational, wellness, business, or other outcomes cannot be guaranteed.
Testimonials, reviews, examples, practitioner descriptions, or statements regarding other people's experiences do not constitute promises that you will experience the same results.

15. Purchases & Pricing
Prices, programs, services, schedules, membership offerings, and product availability may change.
The price displayed and accepted at the time of purchase generally governs that transaction unless there is an obvious pricing or technical error.
Lightwork Lounge reserves the right to correct accidental pricing, typographical, scheduling, or website errors.
Applicable taxes and fees may be added where required.

16. Products & Boutique Purchases
Products sold through Lightwork Lounge may include crystals, spiritual items, handmade products, wellness products, gifts, apparel, and products supplied by independent vendors.
Colors, sizes, natural variations, handmade characteristics, and other product features may differ from photographs or descriptions.
Statements regarding the metaphysical or spiritual properties of crystals, herbs, oils, or other products reflect traditional, spiritual, or personal-use practices and are not medical claims.

17. Appropriate Conduct
Lightwork Lounge is intended to provide a safe, respectful, and welcoming community environment.
We reserve the right to refuse service, deny entry, remove an individual from an event, suspend membership privileges, or terminate participation when reasonably necessary because of behavior including harassment, threats, violence, discrimination, intentional disruption, unsafe behavior, theft, property damage, repeated policy violations, or conduct that materially interferes with the experience or safety of others.
Any action taken under this provision will be subject to applicable law.

18. Intellectual Property
Unless otherwise stated, Lightwork Lounge's original website content, written materials, class materials, worksheets, course materials, graphics, logos, photographs, videos, recordings, ceremonies, program materials, and other original content are owned by or licensed to Lightwork Lounge.
Purchasing or attending a program does not transfer ownership of those materials.
Materials may not be copied, reproduced, recorded, distributed, resold, published, uploaded, taught commercially, or used to create derivative commercial programs without prior written permission, except as permitted by law.

19. Recording of Classes & Events
Participants may not record, livestream, photograph, or distribute private classes, ceremonies, sessions, workshops, or other experiences when recording has been prohibited by Lightwork Lounge or the facilitator.
This protects both our intellectual property and the privacy of other participants.
Lightwork Lounge may separately request permission for photographs, video, testimonials, or promotional recordings.

20. Website Use
You agree not to misuse our website, attempt unauthorized access, interfere with website operation, submit fraudulent information, impersonate another person, or use the website for unlawful purposes.
We may restrict website access where reasonably necessary to protect our systems, customers, or business.

21. Third-Party Websites & Platforms
Our website may contain links to or integrations with third-party services, including booking systems, payment processors, social media platforms, maps, videos, or other websites.
Lightwork Lounge does not control third-party websites and is not responsible for their independent content, availability, security, terms, or privacy practices.

22. Privacy
Your use of our website is also subject to the Lightwork Lounge Privacy Policy.
Personal information may be collected and processed as described in that policy and as necessary to provide services you request.

23. Accessibility
Lightwork Lounge is committed to providing a welcoming and reasonably accessible experience.
Information about our accessibility efforts and how to request assistance is available in our Accessibility Statement.
24. Limitation of Liability
To the fullest extent permitted by applicable law, Lightwork Lounge will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website, participation in services, or reliance on information provided through the website or our spiritual and educational offerings.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.
25. Force Majeure
Lightwork Lounge will not be responsible for delays, cancellations, interruptions, or inability to provide services caused by circumstances reasonably beyond our control, including severe weather, natural disasters, power or internet outages, government actions, emergencies, building closures, illness, or similar unforeseen circumstances.
When reasonably possible, we will attempt to reschedule affected programming or provide another appropriate resolution.
26. Changes to These Terms
Lightwork Lounge may update these Terms periodically as our programs, memberships, services, website, or legal requirements change.
Updated Terms will be posted on our website with a revised “Last Updated” date.
Changes will apply prospectively to the extent required by applicable law and will not retroactively alter completed transactions where prohibited.
27. Governing Law
These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles.
Any dispute relating to these Terms or use of the Lightwork Lounge website will be handled in accordance with applicable law and any enforceable agreement between the parties.
28. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.
29. Contact Information

Questions regarding these Terms & Conditions may be directed to:
Lightwork Lounge

Website: lightworklounge.com
By using this website, purchasing from Lightwork Lounge, registering for an offering, booking a service, or enrolling in a membership, you acknowledge that you have read and agree to the applicable Lightwork Lounge policies and terms.