Privacy Policy

Last Updated: August 10, 2026

Lightwork Lounge (“Lightwork Lounge,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we may collect, use, store, and disclose information when you visit our website, make a purchase, register for an event, become a member, book a service, complete a form, subscribe to communications, or otherwise interact with Lightwork Lounge.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

Information We May Collect

Depending on how you interact with Lightwork Lounge, we may collect information such as:

• Name

• Email address

• Telephone number

• Billing information

• Mailing address

• Appointment and booking information

• Membership information

• Event and class registrations

• Purchase and transaction history

• Information you voluntarily provide through forms, questionnaires, waivers, intake forms, or communications

• Communication preferences

• Website usage and technical information, such as IP address, browser type, device information, pages visited, and similar analytics information

When you purchase services or products online, payment information may be collected and processed by our third-party payment processors. Lightwork Lounge may not directly receive or store your complete payment card information.

How We Use Your Information

We may use personal information to:

• Process purchases and payments

• Schedule and manage appointments

• Register you for classes, events, ceremonies, workshops, and other experiences

• Create and administer memberships

• Provide purchased services

• Communicate with you regarding bookings, purchases, memberships, schedule changes, cancellations, or other important information

• Send newsletters, event announcements, promotions, and other communications when permitted

• Respond to questions and customer service requests

• Maintain business and transaction records

• Improve our website, programs, services, and customer experience

• Prevent fraud, misuse, or security incidents

• Comply with applicable legal and regulatory requirements

Email & Marketing Communications

If you subscribe to our newsletter, join our community, become a member, register for an event, or otherwise consent to receive promotional communications, we may send you information about Lightwork Lounge classes, events, services, products, memberships, and community activities.

You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in the email or by contacting us.

Unsubscribing from promotional communications will not necessarily prevent us from sending transactional or service-related communications regarding purchases, appointments, memberships, registrations, or other active business relationships.

Text Messages

If you voluntarily provide your telephone number and consent to receive text messages, Lightwork Lounge may send appointment reminders, scheduling information, event information, membership communications, or promotional messages consistent with the consent you provided.

Message and data rates may apply.

You may opt out of marketing text messages by following the opt-out instructions provided in the message.

Consent to receive marketing text messages is not required as a condition of purchasing goods or services.

Cookies & Website Technology

Our website and third-party service providers may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, improve functionality, measure performance, and support marketing activities.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of portions of the website.

Third-Party Service Providers

Lightwork Lounge may use third-party companies and platforms to help operate our business and website. These may include providers for:

• Website hosting

• Online booking

• Payment processing

• Email and text communications

• Scheduling

• Membership management

• Website analytics

• Advertising and marketing

• Forms and electronic documents

• Business administration

These providers may receive or process information as necessary to perform services on our behalf and are subject to their own privacy practices and policies.

We encourage you to review the privacy policies of third-party services you interact with.

Payments

Online payments may be processed through third-party payment processors.

Lightwork Lounge does not intentionally store complete credit or debit card numbers through its general website records. Payment processors may collect and maintain payment information according to their own security practices, terms, and privacy policies.

Personal & Wellness Information

Certain Lightwork Lounge services may involve intake forms, questionnaires, waivers, or information you voluntarily provide regarding your personal goals, wellness concerns, experiences, or other information relevant to a service.

We treat this information with care and limit its use to legitimate business purposes related to providing or administering the requested service.

Please understand that Lightwork Lounge is a holistic healing and spiritual development center and not all services offered by Lightwork Lounge or independent practitioners constitute medical or mental-health treatment.

Independent Practitioners

Some services offered at or through Lightwork Lounge may be provided by independent practitioners, instructors, facilitators, or other service providers.

When necessary to schedule or provide a service you have requested, relevant information may be provided to the practitioner responsible for that service.

Independent practitioners may maintain their own records and may have separate privacy practices for information they independently collect.

When We May Disclose Information

We may disclose personal information when reasonably necessary:

• To provide a product, service, booking, membership, or event you requested

• To service providers helping us operate our business

• To the practitioner or facilitator providing a service you booked

• To process transactions

• To comply with applicable law, legal process, court order, or governmental request

• To investigate suspected fraud, security threats, misuse, or violations of our policies

• To protect the rights, property, safety, or legitimate interests of Lightwork Lounge, our customers, practitioners, or others

• In connection with a business reorganization, sale, merger, transfer, or similar transaction

We do not sell personal information for money as part of our ordinary business operations.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted or stored electronically.

Please avoid sending highly sensitive information through ordinary email or website communications unless specifically requested through an appropriate secure method.

Data Retention

We may retain personal information for as long as reasonably necessary to provide services, administer memberships and transactions, maintain appropriate business records, resolve disputes, enforce agreements, comply with legal obligations, and protect legitimate business interests.

Information that is no longer reasonably necessary may be deleted or securely disposed of consistent with our business practices and applicable requirements.

Children's Privacy

Our general website is not intended to collect personal information directly from children under 13 without appropriate involvement or authorization from a parent or legal guardian.

Lightwork Lounge may offer children's or family programs. Registration and required information for minors should be completed or authorized by a parent or legal guardian.

If you believe a child has submitted personal information to us without appropriate parental involvement, please contact us.

Photographs, Video & Events

Lightwork Lounge may occasionally photograph or record classes, events, or community activities for promotional or educational purposes.

When separate consent is required or appropriate, we may request permission before using identifiable photographs, video, testimonials, or similar content.

Participation in a service does not automatically authorize us to publicly disclose private information you provide during a session.

Links to Other Websites

Our website may contain links to third-party websites, social media platforms, booking services, payment processors, or other online resources.

Lightwork Lounge does not control the privacy practices of those third parties. This Privacy Policy applies to Lightwork Lounge's practices and not necessarily to independently operated third-party websites.

Your Privacy Choices

Depending on applicable law and the nature of the information involved, you may contact us to:

• Ask what personal information we maintain about you

• Request correction of inaccurate contact information

• Request deletion of certain information where appropriate

• Update your communication preferences

• Unsubscribe from marketing communications

• Ask questions about how your information is used

Certain information may need to be retained for legitimate business, contractual, tax, accounting, fraud-prevention, dispute-resolution, or legal purposes even after a deletion request.

Changes to This Privacy Policy

Lightwork Lounge may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or legal requirements.

The updated version will be posted on our website with a revised “Last Updated” date. Your continued use of the website after an updated policy is posted constitutes acknowledgment of the revised policy to the extent permitted by applicable law.

Contact Us

If you have questions or concerns about this Privacy Policy or the way your information is handled, please contact:

Lightwork Lounge


Website: lightworklounge.com