Cancellation Policy

By scheduling an appointment with Lightwork Lounge or any practitioner operating within Lightwork Lounge, you acknowledge and agree to the following: All services must be paid in full at the time of booking unless otherwise approved. All sales are final. No refunds will be issued for appointments, cancellations, no-shows, missed appointments, partial sessions, completed sessions, dissatisfaction with services received, or disagreement with information provided during a session. Appointments may be rescheduled one time with a minimum of 24 hours notice. Additional rescheduling requests, cancellations with less than 24 hours notice, no-shows, or appointments missed due to late arrival may result in forfeiture of the appointment and payment. Lightwork Lounge understands that genuine emergencies may occur. Emergency reschedule requests may be considered on a case-by-case basis at the sole discretion of Lightwork Lounge management and/or the practitioner. Many practitioners operating within Lightwork Lounge are independent practitioners. Each practitioner is solely responsible for the services they provide. Booking with a practitioner does not create liability on the part of Lightwork Lounge, its owners, employees, contractors, or representatives for the services, advice, recommendations, actions, omissions, or outcomes provided by that practitioner. Services offered through Lightwork Lounge, including but not limited to psychic readings, mediumship, astrology, intuitive guidance, energy healing, hypnotherapy, Akashic Records, aura photography interpretations, spiritual counseling, animal communication, mentorship, and spiritual clearing services are provided for personal insight, spiritual growth, educational, and entertainment purposes only. Practitioners do not diagnose, treat, prescribe for, or cure medical, psychological, legal, financial, or mental health conditions. Information received during a session should not replace advice from licensed professionals. No specific outcome, prediction, healing result, spirit communication, or personal transformation can be guaranteed. Clients participate voluntarily and assume full responsibility for their decisions, actions, and outcomes. By booking, clients agree to release and hold harmless Lightwork Lounge, its owners, employees, contractors, and practitioners from claims arising from participation in services. Clients under 18 must have written consent from a parent or legal guardian.